You have just purchased a used vehicle and wish to settle the registration card via Norauto. The online form seems simple, but an incomplete file can block everything. Before scanning anything, it’s better to know precisely each required document, including those that most guides forget to mention.
The ANTS transfer code, a often forgotten document in the Norauto file
The majority of practical sheets on the registration card list the identity, proof of residence, and the transfer certificate. They overlook a document that causes many rejections: the transfer code issued by the ANTS.
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This code is generated on the website of the National Agency for Secure Titles when the seller registers the online transfer declaration. It appears as an alphanumeric sequence sent to the buyer. Norauto systematically requires it, even if all other documents are complete. Without it, the file is rejected.
Specifically, if the seller has not finalized their transfer declaration on the ANTS portal, you will not obtain this code. Ask for it before going to the center. It gathers all the necessary documents for a Norauto registration card in a single verifiable process by the provider.
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Complete list of documents for an online change of holder
The online Norauto registration card service mainly processes requests for a change of holder. Here is what the digital file must contain at the time of submission.
- Original registration card crossed out, dated, and signed by the previous owner, with the mention “Sold on… at …h”. If there were multiple co-holders, each must have signed.
- Transfer certificate (Cerfa form), completed and signed by both parties. This is the document that formalizes the sale between seller and buyer.
- ANTS transfer code, provided by the seller after their online declaration.
- Valid proof of identity (national identity card or passport). Note: since 2014, the validity period of the national identity card has increased from ten to fifteen years for adults.
- Proof of residence less than six months old (utility bill, tax notice, rent receipt).
- Insurance certificate in the name of the new holder, covering at least civil liability. This document is required in the Norauto digital file, which goes beyond the basic list often relayed elsewhere.
For a vehicle over four years old, a valid technical inspection (less than six months old at the date of the request) completes the file. Without it, the request will not go through.
Case of professional holders
If the buyer is a company, the file also includes an extract Kbis less than three months old and the company stamp on the crossed-out registration card. The identity documents of each co-holder remain individually required.
What Norauto does not cover online
Norauto is authorized by the State and connected to the ANTS system. However, its online service excludes several categories of vehicles. Collector vehicles, imported vehicles, agricultural vehicles, and those that have undergone technical modifications are not accepted.
If your vehicle falls into one of these categories, you will need to go directly through the ANTS portal or another authorized professional specialized in these files. Knowing this before scanning your documents will save you time.
The Norauto service focuses on requests for a change of holder for standard vehicles circulating in France. Requests for duplicates, address changes, or error corrections are not part of its online offering.
Online submission then verification at the center: how the procedure works
You may have noticed that Norauto talks about “registration card online.” The term is somewhat misleading. The process is not entirely dematerialized.
The first step is to upload scans of your documents on the Norauto platform. You upload each document one by one: crossed-out registration card, transfer certificate, identity document, proof of residence, insurance certificate, transfer code.
After this digital submission, an appointment at a Norauto center remains mandatory. An advisor checks the originals of each document. This physical verification step is a condition imposed by regulations for authorized providers.
Timeframe for issuing the provisional certificate
Once the file is validated at the center, Norauto issues a Provisional Registration Certificate (CPI) usually within two hours. This CPI allows you to drive legally for one month, while waiting for the receipt of the final registration card by mail at your home.
The total timeframe then depends on the ANTS. Generally, expect a few working days to receive the final title, but this timeframe may vary according to the agency’s processing load.
Common errors that block the Norauto registration card file
Three situations cause the majority of refusals or delays.
- The registration card is not correctly crossed out. The date, time, or signature of one of the co-holders is missing. A simple oversight on this point is enough to render the document unacceptable.
- The insurance certificate does not correspond to the new holder. Presenting the insurance of the previous owner or an expired provisional certificate blocks processing.
- The ANTS transfer code is missing or incorrect, because the seller did not finalize their online declaration. In this case, follow up with the seller before your appointment at the center.
Declarations of loss of the original registration card are also not accepted by Norauto. If the original registration card has been lost, you must first obtain a duplicate via the ANTS before initiating the change of holder procedure.
Preparing each document in advance, checking that the registration card contains all mandatory mentions, and ensuring that the seller has properly transmitted the ANTS transfer code: these three reflexes are enough to avoid almost all blockages when applying for a registration card online at Norauto.